ClassLive/Collaborate Captioning Option

Closed-Captioning is an accessibility feature of Collaborate that enables session attendees to transcribe audio information for deaf and hard-of-hearing attendees while a session is in progress. The transcribed text can be viewed by other session attendees in the live session and in a recording of the session. It can also be saved to a text file.

There are two types of closed-captioning windows: one for entering closed-captioning text (input window) and one for reading the text (view-only window).

Note: Closed-Captioning windows always stay on top of other windows so they are easily accessed.

Anyone in the session can view the closed-captioning text, but a Moderator must give session attendees the permission to enter closed-captioning text. More than one person may be given permission to enter closed-captioning text.


The Closed-Captioning window enables you to do the following:

  • read closed-captioning text;
  • change the closed-captioning source
  • change window display options
  • save the closed-captioning text

How do I enable and provide captioning in in ClassLive/Collaborate?

How do I view closed-captions in ClassLive/Collaborate?


Enable Captions in ClassLive/Collaborate

Step 1: Enable captioning as an option on each user that should have access to type. Select the permissions on their name, and in the dropdown menu, select 'Closed-Captioning' as seen in the image below.


Enable Permissions for Captioning

Step 2: Captioner selects from 'Window,' 'Show Closed-Captioned Input.' Participant selects from 'Window,' 'Show Closed-Captioning.' See below image.


View Captions Window


View Captions in ClassLive/Colloborate

To open the Closed-Captioning view-only window, do one of the following:

  • Enter Control+F8 (Command-F8 on Mac).
  • From the Window menu, select Closed-Captioning.

If no one is currently entering closed-captioning text, the Closed-Captioning window will state [No caption source available].

Viewing Text no sauce

If someone is entering closed-captioning text, the Closed-Captioning window will display who is entering the Closed-Captioning text in the Source menu. In the example below, Lucy entered the text.

Viewing Text Example

Note: The view window keeps a history of the captions. If you close and reopen it, it will retain the captions that you received when the window was previously open. It will not, however, display any captions entered by a captioner while you had the window closed.

Video Example:

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