Alternative Login to eCollege for Net ID accounts

While you are traditionally able to log in to eCollege using your Net ID, there may be instances where you may need to log in with the assigned 'native' eCollege account.  This account uses your NET ID, but a different password.  You will have to reset your password in order to use it.  The steps are as follows:

  1. On ruonline-login, click on 'Forgot password/ Reset Password'
    Click Reset Password
  2. Enter your Net ID into the username field.  Click Reset.
    Enter NetID to Username Field
  3. To confirm you own the account, an email will be sent to your eCollege listed email (from helpdesk@rutgersonline.net,) which can be located in 'My Profile.'  Please check your Spam/Junk folder. Click on the link in the email and you will be brought to a page with the below information.   
    Reset email notice
  4. An additional email will now appear in your inbox from support@pearson.com.  Click on the link in the email to set your eCollege account's password.   This will not change your Net ID password.
    Enter New Password page
  5. You can now use either link to login on http://eCollege.rutgers.edu

http://rutgersonline.net/login/ also uses these assigned credentials, and does not rely on the Rutgers network (If the local network is experiencing an outage).

Rutgersonline.net login option

Resource: