Eric Leupold | Helpdesk Agent
Eric Leupold has been involved in Online Learning at Rutgers University since 2003 when he started as an Online Course Design Consultant working in Learning Studio(eCollege). In 2009 he joined the School of Management and Human Relations as an Online Course Coordinator to assist in the development of their online programs providing training and support to faculty and students while assisting in course development. In 2012 Eric rejoined COHLIT allowing the Online Learning Help desk to expand its hours to include weekends and evenings. He currently works with faculty, staff and students supporting Learning studio, Canvas and Learner Community LMSs along with associated third party technologies. He is currently the point agent for ClassLive, and Virtual World training and support and specializes in Campus Pack, VoiceThread, BigBlueButton and Kaltura integrations. His dedication and experience have also proved instrumental in developing and maintaining our Online Learning Knowledge base and support systems.